CollegeBoard                                                May 2017 - Present 

Program Delivery Coordinator  ​                Manhattan, NY     

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• Overall responsibility for purchase order receipt and management. Analyze and identify data inconsistencies, escalating issues to appropriate team members. Monitor incoming customer purchase orders, address any inconsistencies and ensure daily processing of orders and POs within Salesforce.

• Day-to-day data entry, proof and submission of all SpringBoard book, materials, and sample orders. Involves familiarity with Salesforce. Pro-actively communicate with Director of Program Delivery, Program Delivery Specialists and Materials Fulfillment managers to verify all information is correct.  Address missing information or inconsistencies on orders. Inform Program Delivery Specialists when customer follow-up is needed to be able to process an order.

• Regularly review data for integrity. Maintain superior level of accuracy while doing work.

•  Assist with SpringBoard customer support case management. Support operations team colleagues as needed with customer and auditing queries, specifically involving issues with documentation, order status, invoicing dates and additional explanations as needed.

• Gain Familiarity with all aspects of SpringBoard, including customer base, pricing, and products as well as contractual exceptions.

•  Perform daily updates and monitor reports in Salesforce to track progress.

•  Professional Development Logistics: For multiple accounts, collaborate with customer SpringBoard Coordinator, SpringBoard Program Delivery Specialist and SpringBoard Professional Development team to schedule assigned Professional Development workshops.  Coordinate information flow for trainer assignments, schedules, attendee rosters, location information, and required materials.

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AOL/Cambio                                          August 2015-Decmber 2015

Campus Ambassador                          Remote/Manhattan, NY

• Create blog and video log content about fashion, beauty, technology, advice, and relationships for millennial women.

•   Promote the #BUILTBYGIRLS message to the campus community and on all social media platforms.

• Recruit a minimum of 4 campus women to write for the contributor network monthly.

• Provided press for celebrity interviews in fashion, music, and art on the AOL Build series.

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Sodexo, University of New Haven                  May 2013- May 2016

Marketing Intern                                               West Haven, CT             

• Support implementation and tracking of Strategic Business Plan tactical marketing action plan.

• Apply the contents of the Campus Marketing Promotions Kit.

• Support the Better Tomorrow Plan initiatives through marketing, promotion and communication.

• Assist with the creation and operation of all communication collateral, print, web, social media, etc.

• Monitor campus websites and social media outlets to ensure compliance and up-to-date information.

• Assist with communication, promotion, implementation and tracking of all account level research to include bi-annual customer satisfaction surveys, focus groups, customer segmentation processes, food preference surveys, and custom account analysis in tandem with Senior Marketing Manager and Area Marketing Coordinator.